Insurtech in Vietnam: challenges from new business model

Abstract:

Currently, insurance technology (Insurtech) is one of the important fields of financial technology (Fintech). The achievements of science and technology have helped this field develop dramatically and are considered an inevitable development trend of the insurance market in the future. Insurtech promises to bring many benefits in increasing operational efficiency and reducing costs not only for insurance companies but also for consumers. However, the growth of Insurtech comes with corresponding risks and regulatory concerns not currently accounted for by the traditional insurance business model. The article presents the current state of operations as well as points out some challenges in the process of implementing Insurtech in Vietnam in recent years; from there, we propose some recommendations for implementation in the future.