Journal of Development and Integration

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Issue 84 September & October 2025

Cover page & Table of contents

Analysis of Barriers to E-Government Implementation in Vietnam

Dao Van Nam* & Nguyen Thi Thanh Thao

Page: 1-7

PDF | DOI: https://doi.org/10.61602/jdi.2025.84.01

The Impact of Knowledge Management-Driven Human Resource Management Activities on the Vietnam Southeast Region Based Logistics Service Providers’ Performance

Nguyen Thanh Hung

Page: 8-16

PDF | DOI: https://doi.org/10.61602/jdi.2025.84.02

Research on Job Turnover Intention of Young People in Ho Chi Minh City

Nguyen Khac Hieu*, Nguyen Khoa Nam An, Le Thai Bao, Nguyen Thi Xuan Tien, Ngo Nhat Tien & Mai Thanh Trung

Page: 17-25

PDF | DOI: https://doi.org/10.61602/jdi.2025.84.03

The Impact of Social Media Communication and Customer Experience in Healthcare Services: A Case Study of Tam Anh General Hospital

Ngoc-Hong Duong* & Chau Nguyen Mi Xuan

Page: 26-35

PDF | DOI: https://doi.org/10.61602/jdi.2025.84.04

The Impact of Virtual Influencer Attributes in Communication on Gen Z's Purchase Intention in Ho Chi Minh City

Nguyen Vo Thao Vy, Doan Dinh Vinh & Tran Ngoc Anh Vu*

Page: 36-43

PDF | DOI: https://doi.org/10.61602/jdi.2025.84.05

Digital Transformation and Its Relationship with Operational Efficiency: An Experimental Study at Vietnamese Joint-Stock Commercial Banks

Nguyen Minh Nhat* & Kieu Thi Kim Ngan

Page: 44-53

PDF | DOI: https://doi.org/10.61602/jdi.2025.84.06

Developing A Scale to Study the Relationship Between Corporate Social Responsibility, Job Engagement and Hospital Brand Image: The Mediating Role of Related Factors

Nguyen Hoang Dung*, Nguyen Hai Quang & Le Si Tri

Page: 54-61

PDF | DOI: https://doi.org/10.61602/jdi.2025.84.07

Customer Satisfaction and Consumer Behavior: The Mediating Role of Digital Banking in Ho Chi Minh City

Luong Huynh Anh Thu

Page: 62-69

PDF | DOI: https://doi.org/10.61602/jdi.2025.84.08

Factors Influencing Social Media Engagement on TikTok: A Study of Global Smartphone Brands in Vietnam

Nguyen Le Quoc Ca, Pham Thi Minh Ly & Tran Cong Duc*

Page: 70-77

PDF | DOI: https://doi.org/10.61602/jdi.2025.84.09

The Impact of Virtual Reality Experience Factors on Sustainable Marketing Campaign Performance: The Role of Immersion, Interaction, Emotion and Educational Content

Nguyen Hoang Phan

Page: 78-84

PDF | DOI: https://doi.org/10.61602/jdi.2025.84.10

The Effectiveness of the Business Simulation Game Global Bike Go in Teaching the Subject of Enterprise Resource Planning (ERP) and Sustainable Development Education

Phan Ngoc Bao Tam & Nguyen Quang Hung*

Page: 85-92

PDF | DOI: https://doi.org/10.61602/jdi.2025.84.11

Apply Six Sigma to Improve the Defect Rate at the Fiber Cable Manufacturing Company

Le Tran Thu Thao, Nguyen Thi Anh Van* & Nguyen Khac Hieu

Page: 93-103

PDF | DOI: https://doi.org/10.61602/jdi.2025.84.12

Customer trust and retention in online shopping in Ho Chi Minh City

Tran Thi Thuy Nguyen & Tran Cong Duc*

Page: 104-111

PDF | DOI: https://doi.org/10.61602/jdi.2025.84.13